Do You Offer A Framing Service?
What Shipping Methods Are Available?
Do You Ship Internationally?
What happens once my order has been placed, and will I be informed of a delivery date?
What Payment Methods Are Accepted?
You can make payment by credit or debit card through PayPal, by cheque or Bank transfer.
Is your website secure, and will my details be kept safe?
Security is paramount to Picture Art UK, and our online picture art shop therefore holds an SSL Certificate. This can be thought of as an internet padlock for our site, ensuring that your credit card details are kept completely secure, and your personal details are never stored or shared.
Orders & Returns
How do I place an Order?
Add the product(s) you wish to order in your shopping cart by clicking on the “Add to basket” button located next to the product image. When you’re ready to complete your order, click “Checkout” from within your cart and follow the instructions.
How Do I Track My Order?
Scroll to the bottom of the Picture Art UK website and click on “Order Tracking”. To track your order please enter your Order ID in the box and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.
How Can I Return a Product?
If you are not entirely satisfied with your purchase from Picture Art UK we offer a no quibble 14 days money back guarantee. Simply email the Picture Art UK customer support team. We will give you a returns number and advise you of the best method of returning the Picture Art UKgoods. You will need to return the goods to our contact address at your own cost.